Payment Policy

Effective Date: January 7, 2025

At Wheelsurii, we want to ensure that your shopping experience is smooth and secure. This Payment Policy outlines the accepted payment methods, billing procedures, and important information regarding payment for your orders. By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure you have flexibility when making a purchase on Wheelsurii.com:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Major debit cards from Visa and MasterCard
  • PayPal: Secure payment through your PayPal account
  • Apple Pay: Available on compatible devices
  • Google Pay: Available on compatible devices

All transactions are processed in U.S. dollars.

2. Payment Security

We take your security seriously. Wheelsurii uses industry-standard encryption and secure payment gateways to protect your payment details. All sensitive information, including your credit card number and billing information, is encrypted during transmission, ensuring that it is not accessible to unauthorized parties.

Additionally, we comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment information is handled with the highest level of security.

3. Payment Authorization

When you place an order, we will authorize your payment method to confirm that the payment is valid and that sufficient funds are available. Your payment will be processed upon the completion of the order, and your items will be shipped once payment has been successfully processed and confirmed.

In some cases, your bank or payment provider may place a temporary hold on your funds for authorization purposes. This hold will be released once your payment is confirmed.

4. Order Confirmation and Charges

Once your order is successfully placed, you will receive an order confirmation email that includes your order details, total cost, and estimated delivery date. This confirmation does not constitute final acceptance of your order but confirms that we have received it.

Charges will appear on your payment statement under Wheelsurii or the associated payment processor (e.g., PayPal, Apple Pay). If there are any discrepancies with your charges, please contact our customer service team immediately.

5. Sales Tax

Sales tax will be applied to your order based on the applicable tax rates in the state or region where the product is being shipped. The total amount of sales tax will be calculated at checkout, and you will be able to review it before completing your purchase.

6. Promotional Discounts and Coupons

If you have a discount code or coupon, you can apply it during the checkout process. The discount will be reflected in your total order amount before payment is processed. Only one discount code can be applied per order, unless otherwise stated in the terms of a specific promotion.

Note: Discounts and promotions are subject to certain terms and conditions, including expiration dates, exclusions, or minimum purchase requirements. Be sure to read the details provided with each offer.

7. Failed or Declined Payments

If your payment is declined or fails to process, you will receive an error message, and the transaction will not be completed. Common reasons for payment failure include:

  • Insufficient funds in your account
  • Incorrect credit card details
  • Expired credit card
  • Bank or payment provider issues

If this happens, please verify the details you entered and try again. If the issue persists, contact your bank or payment provider for assistance. You may also reach out to Wheelsurii customer support for help with completing your order.

8. Payment Disputes and Chargebacks

If you believe there is an error or issue with your payment, please contact us directly at info@wheelsurii.com or call (570) 784-1178. We are happy to investigate and resolve any concerns regarding your payment.

If a chargeback is filed with your bank or payment provider, we reserve the right to suspend your account and cancel any pending orders. Additionally, we may take legal action if we believe a chargeback was filed unjustly or fraudulently.

9. Refunds

Refunds are processed according to our Refund and Returns Policy. If you are eligible for a refund, the amount will be credited back to the original payment method used for the purchase. Please note that the processing time for refunds may vary depending on your bank or payment provider.

10. Currency and International Payments

At this time, Wheelsurii only accepts payments in U.S. dollars. For international customers, your bank or payment provider may convert the total charge into your local currency, and additional fees or conversion charges may apply. Please contact your bank or payment provider for more details regarding international payments and fees.

11. Contact Us

If you have any questions regarding our Payment Policy, need assistance with payment issues, or have concerns about your transaction, please contact us:

Wheelsurii
Email: info@wheelsurii.com
Phone: (570) 784-1178
Address: 129 Mountain Pink Rd, Bloomsburg, Pennsylvania

We are committed to providing a secure and seamless payment process for all our customers. Thank you for shopping with Wheelsurii!