Sales Policy

Effective Date: January 7, 2025

At Wheelsurii, we aim to provide high-quality children’s clothing at competitive prices, backed by excellent customer service. Our Sales Policy outlines the terms and conditions for purchasing products from our website. Please read it carefully to ensure a smooth shopping experience.

1. Product Availability

All products listed on our website are subject to availability. While we strive to keep our inventory updated, in some cases, certain items may be temporarily out of stock or discontinued. If this happens, we will notify you as soon as possible, and you may choose to wait for the item to be restocked, exchange it for another item, or cancel your order for a full refund.

2. Pricing

  • All prices listed on Wheelsurii.com are in U.S. dollars and are subject to change without notice.
  • Sales tax will be applied to orders where applicable, based on the shipping address.
  • We occasionally offer promotions, discounts, and special offers. These may be subject to specific terms and conditions, including expiration dates or product exclusions. Discount codes cannot be combined with other offers unless otherwise stated.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Apple Pay (where available)
  • Google Pay (where available)

All payments are securely processed, and your payment details are protected with industry-standard encryption.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation email with the details of your purchase, including the items ordered, the total amount, and the estimated delivery date. This is not a final acceptance of your order but simply a confirmation that we’ve received your order. Wheelsurii reserves the right to cancel or refuse any order at our discretion, including situations involving errors in pricing, availability, or payment issues.

5. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1-3 business days of receipt. Please allow additional time for processing during peak seasons or promotions.
  • Shipping Methods: We offer standard shipping and expedited options. Shipping times and rates depend on your location and selected shipping method.
  • International Shipping: At this time, we only offer domestic shipping within the United States. We are working to expand our shipping options to international customers in the future.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

6. Sales and Promotions

  • Promotional Discounts: From time to time, we offer sales, discounts, and promotions on certain items or sitewide. Discount codes or promotional offers must be applied at checkout to receive the applicable savings.
  • Limited-Time Offers: Some promotions may have limited-time offers, product exclusions, or other specific terms. These will be clearly stated on the promotional page or in the promotional email.

7. Cancellations and Modifications

  • Order Cancellation: Once an order is placed and payment is processed, it is usually processed for fulfillment quickly. If you wish to cancel or modify your order, please contact us immediately at info@wheelsurii.com or call (570) 784-1178. We will do our best to accommodate your request, but cancellations are not guaranteed if the order is already in the shipping process.
  • Address Changes: If you need to change your shipping address, please contact us immediately. We can update the address as long as the order hasn’t been shipped.

8. Returns and Refunds

For information on our return and refund process, please refer to our Refund and Returns Policy.

Note: We do not offer refunds for items that were marked as “final sale” at the time of purchase or items that are returned in unsellable condition.

9. Customer Service

If you have any questions or concerns about your order, product availability, or any aspect of our sales process, our customer service team is here to assist you. Please reach out to us:

Wheelsurii
Email: info@wheelsurii.com
Phone: (570) 784-1178
Address: 129 Mountain Pink Rd, Bloomsburg, Pennsylvania

Our goal is to provide a seamless and positive shopping experience, and we are always happy to assist you.

10. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about our sales terms.